Ric Marshall has a Professorial appointment with the Faculty of Health Sciences at the University of Sydney and specialises in Health Management Information Development. He has a long history as an international consultant in case-mix systems implementation. His present major area of work is with the Interim Independent Hospital Pricing Authority in Australia where he heads up the team responsible for the Activity Based Funding (ABF) reforms in hospitals.
He was formerly Director of DRG Development in Australia and Chair of Australia’s Health Statistical Information Management Committee. In addition to his work in Australia, he has managed and advised on case-mix funding implementation projects and health reform projects in both the public and private sectors in Mauritius, Slovenia, Germany, UK, Malaysia, Indonesia, Kosovo, FYR Macedonia, Qatar, Turkey, Egypt, Azerbaijan, Georgia, China and Serbia.
Speaking On:
Developing funding models to support high quality care
Clinical Excellence Commission, NSW
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Bernie Harrison is the Director of Organisational Development and Education at the Clinical Excellence Commission in Sydney Australia. She has run training programs in health care improvement for the last ten years both nationally and internationally. In addition to her substantive quality and safety education portfolio at CEC, she led the development and directed the base line survey of the CECs Quality Systems Assessment Program and is the program director for the Blood Watch Program which is a CEC led transfusion medicine improvement program. She is a clinical lecturer in the Faculty of Medicine at the University of Sydney and has a clinical background in the UK in neurosurgical intensive care and midwifery.
Speaking On:
Welcome remarks from the chair
Welcome remarks from the chair
Mini Workshop: Using process improvement to improve quality, increase patient satisfaction & control costs in hospital systems
John is an international medical graduate from the United Kingdom and has worked in private and public roles in Queensland since 1989. With more than 20 years’ experience in clinical and management roles in rural, regional and tertiary public sectors, John has a broad understanding of the challenges of delivering healthcare services in a large decentralised state.
After completing a Fellowship under Dr Jim Bagian at the National Center for Patient Safety of the VA Health System in the United States, he returned to Queensland in 2004 and set up the Queensland Health Patient Safety Centre. John and his team work with clinicians and managers across Queensland to implement key patient safety improvements.
John is actively involved in national efforts to improve patient safety in partnership with the Australian Commission for Safety and Quality in Healthcare, particualrly in the areas of open disclosure and clinical handover. He regularly teaches open disclosure and other patient safety curricula. His research interests include patient safety culture, safety performance measurement and open disclosure.
In 2011 John was awarded a public service medal for services to patient safety as part of the national Australia Day Awards.
Speaking On:
Developing the business case for safety & quality
Dr Ashby is the Executive Director and Director Medical Services at the Princess Alexandra Hospital. Dr Ashby is a University of Queensland graduate who undertook his Internship at the Princess Alexandra Hospital and subsequently worked in provincial and rural centres and at the QEII Hospital. He was appointed Director of Emergency Medicine at the Royal Brisbane Hospital in 1989, a post he held until his appointment as Executive Director Medical Services at the Royal Brisbane and Women’s Hospital in 2000. During this period, Dr Ashby spent a year as the Assistant Regional Director – Policy and Planning for the Brisbane North Regional Health Authority. Dr Ashby is a Past President of the Australasian College for Emergency Medicine and was Chairman of the International Federation for Emergency Medicine from 1994 – 1996. In the period 2000 – 2006, Dr Ashby also acted as District Manager at both the Royal Brisbane and Women’s Hospital and Princess Alexandra Hospitals for lengthy periods before transferring to his current post in June 2006. He was the Chief Information Officer of Queensland Health from July 2008 – January 2009.
Significant Achievements:
- Award in the Order of Australia, 2010 Australia Day Honours
- Significant executive involvement in the foundation and development of Emergency Medicine as a specialty in Queensland, in Australasia and internationally.
- Established Lifeflight Critical Care Retrieval Service 1990
- Developed and diffused Australasian Triage Scale 1992-2000
- Established Queensland Health Clinician Managers Orientation Course 2008
- Extensive executive involvement in a range of medical organisations in Queensland and Australia.
Speaking On:
Driving change through clinical & financial benchmarking
A business case for quality
As the relationship between healthcare funding and services becomes more explicit, what will you need to do to adapt?
The cost of and demand for hospital services in Australia are increasing. Current changes to the system come as a result of this trend: The Hospitals and Healthcare Reforms make hospitals more accountable for not only the quality and safety of the care they provide, but also the cost.
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